🛡️ Safe Gaming Commitment

vip98 Responsible Gaming — Your protection is our priority

vip98 is always committed to ensuring your safety alongside your enjoyment. Use the 21+ age restriction, self-exclusion, and deposit limit features to keep your gaming experience informed and in control.

Why Responsible Gaming Matters

Online gaming is a great source of entertainment — but it is only enjoyable when done responsibly. vip98 believes that every player can set their own limits and that gaming should always come after other responsibilities in life.

Our platform offers multiple tools and features for responsible gaming — from setting deposit limits to temporarily suspending your account. If you ever feel that gaming is getting out of control, our 24/7 support team is always there for you.

Remember — gaming is for entertainment only. It should never be used as a way to solve financial problems.

Important Warning: vip98 is for players aged 21 and above only. Opening an account or playing games by anyone underage is strictly prohibited. If you develop a gaming addiction, contact our support immediately.

21+

For players aged 21 and above only

Our Protection Tools

vip98 gives every player the ability to control their own gaming experience. Use the tools below to play with awareness.

Set Deposit Limits

Set your own limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day wait — this protects you from impulsive decisions.

Time-Out Break

If you feel you need a break, use the time-out feature to temporarily suspend your account for anywhere from 1 day to 6 weeks. During the break, logging in and betting are completely disabled. You can activate a time-out at any time by contacting support.

Self-Exclusion

If you need a longer-term break, choose self-exclusion. This option lets you close your account for a minimum of 6 months or permanently. Any attempt to open a new account during self-exclusion will be cancelled.

Review Betting History

You can view all your transactions and betting history at any time. Use this feature to understand your patterns and track how much time and money you are spending. Transparency is the first step in responsible gaming.

24/7 Bengali Support

If you have any concerns about gaming, our Bengali-speaking support team is available seven days a week, 24 hours a day. Reach us via live chat or email — we will help without judgement.

Underage Protection

vip98 follows a strict age verification process. If a family member is underage, use parental control software on your device. Suspected underage accounts can be reported through support.

Healthy Gaming vs Problem Gaming

Signs of healthy gaming

  • Gaming is for entertainment only, not as a source of income
  • Mood stays normal after a loss and social relationships are not affected
  • A budget is set in advance and is followed
  • Time with family and friends and daily responsibilities continue as normal
  • Sleep, work, and daily life are not disrupted
  • Extra bets are not placed to try to recover lost money

Warning signs of problem gaming

  • Repeatedly increasing bets in the hope of recovering lost money
  • Hiding gaming from family or friends
  • Wanting to stop gaming but being unable to
  • Continuing to game while skipping sleep or meals
  • Betting with money meant for bills or everyday expenses
  • Feeling restless or irritable when unable to game

If you notice any one or more of the problem signs above in yourself, do not wait — contact our 24/7 live chat. We will help without judgement — that is our commitment.

Assess Yourself

Ask yourself the questions below. If three or more answers are "yes", you are advised to speak with our support team.

01

Do I often spend more than my set budget?

02

Is gaming affecting my sleep or daily routine?

03

After a loss, do I try to recover money by placing larger bets?

04

Have I lied to family or friends about my gaming?

05

Do I turn to gaming to escape problems or stress in life?

06

Do I feel restless or irritable when I cannot game?

Deposit and Withdrawal Rules

To ensure responsible gaming at vip98, we have set financial rules that apply to all players. These limits are designed to protect you from financial harm.

  • Minimum deposit: ৳200 (all methods)
  • Minimum withdrawal: ৳500
  • Withdrawal time: typically 10–45 minutes
  • Supported methods: bKash, Nagad, Rocket, Upay, bank transfer
  • Set your own daily / weekly / monthly deposit limit
  • Lowering a deposit limit is immediate; increasing one requires a 7-day wait

Welcome Bonus — Use it responsibly

On your first deposit, vip98 gives you a 150% bonus, up to ৳10,000. Wagering requirement is 25x. Receiving a bonus does not mean taking on extra risk — always stay within your own budget and read the bonus terms and conditions carefully.

Remember: a bonus never guarantees the recovery of lost money. Always play for entertainment.

Responsible Gaming FAQs

Log in to your vip98 account and go to the "Account Settings" section. There, under the "Responsible Gaming" option, you can set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing it requires a 7-day cooling-off period. Contact our 24/7 live chat for assistance.

After the self-exclusion period ends, you will need to contact support to reactivate your account. However, a permanent self-exclusion cannot be reversed and the account cannot be reopened. If you attempt to open a new account during a self-exclusion period, it will be cancelled and any deposited funds will be returned.

A time-out is a short-term break — from 1 day up to 6 weeks — that the player can set themselves. Once the period ends, the account is automatically reactivated. Self-exclusion is a longer-term solution — a minimum of 6 months or permanent — and during this time no bonus offers or promotional communications will be sent.

Contact the support team immediately. vip98 follows a strict age verification policy and any account belonging to an underage person will be closed. Also install parental control software on your device and never share your login credentials with anyone.

First, contact us via our 24/7 live chat or email ([email protected]). Our support team will help you set up self-exclusion or a time-out. For family or medical support, you are advised to consult a trusted healthcare provider.

Yes, when you log in to your vip98 account you can view your gaming session time, betting history, and transaction details. Reviewing this information regularly is an important part of responsible gaming. Set your own daily gaming time limit and use alarms or reminders to help.

Contact Us for Help

24/7 Live Chat

Log in to the site and talk to our support team in Bengali at any time. Get help with gaming concerns, account settings, or responsible gaming tools.

Email Support

Email us for detailed enquiries:

[email protected]

Responsible Gaming Tools

Set deposit limits, time-out, or self-exclusion directly from your account. Contact us via live chat or email for any assistance.

Enjoy responsibly — with vip98

We are always ready to ensure both enjoyment and safety together. Browse the pages below or read the FAQ.

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